pkpk88 Personal Data Protection Policy

1. Introduction

pkpk88 is committed to protecting the personal information of Myanmar players. We value your trust, which is why this policy is written clearly and plainly — so that anyone can understand it, even without a technical background.

This policy applies to the pkpk88 website, mobile application, and all services we provide. If you have any questions after reading this policy, you can contact us directly.

2. Types of Information We Collect

The information we collect can be divided into the following groups—

2.1 Information You Provide

• Name, date of birth, and contact details (phone number, email)
• Username used to log in to your account
• Payment information (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer details)
• National Registration Card number or citizen ID number submitted for identity verification
• Information provided when contacting the Support team

2.2 Information Collected Automatically

• IP address and computer or mobile device information
• Browser type and version
• Website browsing history (log files)
• Gaming records and deposit/withdrawal records
• Data obtained from cookies

2.3 Information Received from Third Parties

• Transaction confirmations from payment service providers
• Information from social media platforms you have voluntarily linked

3. How We Collect Information

We collect information through the following methods—

• Account Registration — from forms you fill in when opening an account on the pkpk88 platform
• While Using the Service — automatically recorded while you use the website or app
• Financial Transactions — from communication with payment services when you deposit or withdraw
• Support Contact — from information you provide when contacting us via Live Chat or email
• Cookies and Tracking Technology — to record browsing patterns and preferences on the website

4. Purposes for Using Your Information

pkpk88 uses your personal information only for the following purposes—

4.1 Providing Services

To open and maintain your account, protect it from unauthorised access, process payments, and deliver the services you request.

4.2 Customer Support

To assist you through 24/7 Live Chat and email, and to resolve your enquiries and complaints.

4.3 Fulfilling Legal Obligations

To maintain financial transaction records, prevent money laundering, and verify that players are 21 years of age or older.

4.4 Service Improvement

To understand platform usage patterns and improve our services, and to identify technical issues.

4.5 Security

To protect against unauthorised access, fraud, and threats that could harm user accounts, using SSL encryption and security checks.

5. Sharing with Third Parties

pkpk88 will never sell or rent your personal information. We share information with third parties only in the following cases—

• Payment Services — only the information necessary to process transactions is shared with KBZPay, Wave Money, AYA Pay, CB Pay, and banks
• Technology Service Providers — information may be shared with companies acting on our behalf for server operation, data storage, and technical support — these companies may only act in accordance with our instructions
• Legal Requests — information will be provided in accordance with the law if requested by a court complaint or legal authorities
• Changes to Our Company Structure — Your data may be transferred in the event of a company merger or sale, and you will be notified in advance

6. Cookies and Tracking Technologies

pkpk88 uses cookies and similar technologies on this website for the following purposes—

6.1 Essential Cookies

These cookies are required for the website to function properly — they handle keeping you logged in, maintaining your session, and temporarily storing game data.

6.2 Functional Cookies

These are used to remember your preferred language, screen settings, and recently played games — if you disable these cookies, your saved settings may be lost.

6.3 Analytics Cookies

These are used to understand how the website is used and to improve our services — this data is not used to make decisions about individual players.

You can disable cookies from your browser settings, but please note that some parts of the website may not work properly as a result.

7. Data Retention Period

We only keep your personal data for as long as it is needed—

• Account Data — For the duration your account is open, and after closure, for as long as required by law
• Financial Records — In line with payment laws and Know Your Customer (KYC) requirements
• Support Correspondence — 1 year after the case is resolved
• Cookie Data — Between 7 days and 2 years depending on the type of cookie

Once the retention period has passed, data is securely deleted or anonymized.

8. Your Rights

Every pkpk88 player has the following rights regarding their personal data—

8.1 Right to Access

You have the right to request a copy of the data we hold about you. You can make this request through Support.

8.2 Right to Correction

If your personal data is incorrect, you can request that it be corrected — you can update it directly in your account settings or ask Support for help.

8.3 Right to Deletion

In certain cases, you can request that your personal data be deleted. However, if there are legal requirements or unresolved financial matters on your account, immediate deletion may not be possible.

8.4 Right to Restriction

If you believe your data is inaccurate, you can request that we temporarily restrict processing while we investigate.

8.5 Right to Data Portability

You can request that your data be provided to you in a readable format (CSV or PDF).

For any of these rights, you can contact us at [email protected].

9. Security Measures

pkpk88 uses multiple layers of security to protect your personal and financial data—

• SSL Encryption — All data transmissions are encrypted using TLS protocol
• Database Protection — Data stored in our databases is also encrypted
• Access Control — Our staff can only access the data they need — on a need-to-know basis
• Security Monitoring — We monitor and block unauthorized access attempts
• Two-Factor Authentication — Additional verification steps are in place for account login and withdrawals

While we do everything we can to protect your data, it should be clearly stated that no computer network can guarantee 100% security. To protect yourself — use a strong password and never share it with anyone.

10. Policy on Minors

pkpk88 services are for users aged 21+ only. We do not knowingly collect personal data from anyone under 21.

If we become aware that someone under 21 has an account on our platform, we will immediately close that account and delete the relevant data. If you need to report this, please contact [email protected].

11. Policy Changes

We may update this Privacy Policy from time to time — based on changes to our services, legal requirements, or technology.

Things to note —

• Minor updates will be made on this page and the "Last Updated" date will be revised
• For major changes that affect your rights, we will post an announcement on the platform or notify you at your registered email address
• Continuing to use the platform after updates are made means you accept the revised policy

12. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please contact the pkpk88 Support team —

• Email [email protected]
• Live Chat 24/7 Myanmar-language Live Chat on the website or app

We promise to respond as quickly as possible. Please note that for privacy-related requests, we may need to verify your identity before proceeding, to keep your information secure.